Hospitality Consulting Training Mystery Shopping - List and Associates
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Mystery Shopping
Integrity Shopping
Rooms Reservations Shopping
Group Sales & Wedding Shopping
Training Workshops
Guest Survey Development
Casinos & Gambling
Industry Associates

Integrity Shopping

Integrity Shops review sensitive areas that could affect revenue, guest security and productivity. We customize these shops based on client needs.

Sample scenarios are:

Cash Transactions
Food & beverage outlets, retail outlets
Are company or departmental procedures being followed?

Guest Valuables
Are guest's belongings and valuables secure in the guest room or locker room environment?
In the circumstance that an existing challenge has been identified and persists, “staging” will determine who is compromising guest privacy.

Staff Safety and Performance
An associate working on site, side-by-side with employees provides an objective look at staff activity and behavior.



Info@ListandAssociates.com
802.457.3902
Woodstock, Vermont